unable to locate serial port drivers?

For discussion of Phil Tobin's Tuner Studio software (Only about the tuning software itself, not about how to tune or firmware features)

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nismoautoxr
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unable to locate serial port drivers?

Post by nismoautoxr »

I have made several attempts to download tuner studio to my laptop on windows vista with the newest version of windows explorer and it downloads and installs but when I start the program it gives me an error message that says "unable to locate port drivers ". The message then asks me if I would like for the computer to initialize the drivers , the tunerstudio box just hangs there and says "initializing drivers" but it neveer does. I have to restart the computer to get that to go away.

I had tuner studio on this laptop before but was having some issues with it so I uninstalled it and downloaded the latest version and here I am . Help Phil!!

Ricky-
Ricky-
1995 Nissan 240sx, 403 LS strokerv8 N/A 6speed trans
MS3&MS3X v.3.0 PCB
42lb/hr Hi-Z inj.,230/232 @.050 on 114LSA cam
sequential fuel and sequential spark
LS3/LSA card MAF sensor
97 Mazda MX5
MS3 2002 vvt motor
.60 trim T4 Turbo at 15 PSI
LT401Vette
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Re: unable to locate serial port drivers?

Post by LT401Vette »

Didn't you email me this morning?
You never got back?
Better here anyway...

Is it a 64 bit Vista?
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
nismoautoxr
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Posts: 2631
Joined: Sun May 29, 2011 10:28 am
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Re: unable to locate serial port drivers?

Post by nismoautoxr »

No Phil, that wasnt me on email. My vista says its a 32 bit version .

Ricky-
Ricky-
1995 Nissan 240sx, 403 LS strokerv8 N/A 6speed trans
MS3&MS3X v.3.0 PCB
42lb/hr Hi-Z inj.,230/232 @.050 on 114LSA cam
sequential fuel and sequential spark
LS3/LSA card MAF sensor
97 Mazda MX5
MS3 2002 vvt motor
.60 trim T4 Turbo at 15 PSI
LT401Vette
Super MS/Extra'er
Posts: 12697
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
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Re: unable to locate serial port drivers?

Post by LT401Vette »

Actually, It looks like it was someone else... Sorry my error.

The one cause for this is if you have a 64 bit Vista and only a 64 bit JRE installed.
The way I have TS packaged, the 32 bit driver is in place.

So you either need to change the RXTX driver to the 64 bit one or install a 32 bit JRE.

The 32 bit JRE can be found at;
http://www.java.com/en/download/manual.jsp

The 64 bit driver is located in:
[TunerStudioInstallFolder]\lib\alternateLinuxDrivers\win64\

Copy the rxtxSerial.dll file over the one in [TunerStudioInstallFolder]\lib.
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
LT401Vette
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Posts: 12697
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
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Re: unable to locate serial port drivers?

Post by LT401Vette »

nismoautoxr wrote:No Phil, that wasnt me on email. My vista says its a 32 bit version .

Ricky-

Ok, then I'm not sure why this would be.

What installer did you use?
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
nismoautoxr
Super MS/Extra'er
Posts: 2631
Joined: Sun May 29, 2011 10:28 am
Location: birmingham ,Alabama. U.S.A.

Re: unable to locate serial port drivers?

Post by nismoautoxr »

install shield ? Is that what youa re talking about?

Ricky-
Ricky-
1995 Nissan 240sx, 403 LS strokerv8 N/A 6speed trans
MS3&MS3X v.3.0 PCB
42lb/hr Hi-Z inj.,230/232 @.050 on 114LSA cam
sequential fuel and sequential spark
LS3/LSA card MAF sensor
97 Mazda MX5
MS3 2002 vvt motor
.60 trim T4 Turbo at 15 PSI
LT401Vette
Super MS/Extra'er
Posts: 12697
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
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Re: unable to locate serial port drivers?

Post by LT401Vette »

Yes, what version, what was the file name.
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
LT401Vette
Super MS/Extra'er
Posts: 12697
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
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Re: unable to locate serial port drivers?

Post by LT401Vette »

Scratch the above... The driver is missing in the 1.14.1 installer.
When I realized there were 2 people reporting this problem on the same day and I haven't seen the 64 bit issue in a very long time, I checked the patch release installer.

I just posted a 1.14.1a installer. It is the same version TS but the driver in in it.

Download and install over your current and it should be fixed.

http://tunerstudio.com/index.php/downloads

Thank you for bringing this to my attention.
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
nismoautoxr
Super MS/Extra'er
Posts: 2631
Joined: Sun May 29, 2011 10:28 am
Location: birmingham ,Alabama. U.S.A.

Re: unable to locate serial port drivers?

Post by nismoautoxr »

Thanks Phil . It worked like a charm after that . I appreciate the quick attention sir .
Ricky-
1995 Nissan 240sx, 403 LS strokerv8 N/A 6speed trans
MS3&MS3X v.3.0 PCB
42lb/hr Hi-Z inj.,230/232 @.050 on 114LSA cam
sequential fuel and sequential spark
LS3/LSA card MAF sensor
97 Mazda MX5
MS3 2002 vvt motor
.60 trim T4 Turbo at 15 PSI
Jaimatz
MS/Extra Newbie
Posts: 17
Joined: Fri Dec 16, 2011 9:30 am

Re: unable to locate serial port drivers?

Post by Jaimatz »

Hello I have the same issue with the version TunerStudio For Mac OS X 10.5+ for my Macbook, Could you upload the drivers too please?
LT401Vette
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Re: unable to locate serial port drivers?

Post by LT401Vette »

What installer did you use?
The driver is in all the current installers, the installer without the driver was only out a day or 2 a few months back. So I'm thinking there is a different problem.

What version TunerStudio?
What error messager are you getting?
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
Jaimatz
MS/Extra Newbie
Posts: 17
Joined: Fri Dec 16, 2011 9:30 am

Re: unable to locate serial port drivers?

Post by Jaimatz »

The versión is TunerStudioMS v1.14.1.pkg and the message is "Unable to locate serial port drivers"
LT401Vette
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Re: unable to locate serial port drivers?

Post by LT401Vette »

Something that has happened to a couple people now and I think is what happened here.

The librxtxSerial.jnilib that is distributed with RXTX does not work in 64 bit mode, the one I distribute with TS does. However, a couple times now it turned out that some how or maybe some other app had installed the standard 32 bit only RXTX driver and it was getting picked up instead of the one bundled with the app.
Check the dir:
/Library/Java/Extensions/
See if there is a librxtxSerial.jnilib in that dir, or anywhere else for that matter. If there is, either delete it or replace it with the one bundled with TS.

I need to check to see what i can do to make sure the one I bundle with TS is used before the the one in /Library/Java/Extensions/, I assumed the working dir was in the path sooner, but I better check that as it obviously seems to be getting trumped by what ever is in/Library/Java/Extensions/
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
Jaimatz
MS/Extra Newbie
Posts: 17
Joined: Fri Dec 16, 2011 9:30 am

Re: unable to locate serial port drivers?

Post by Jaimatz »

Hello the folder is empty, any other suggestion?
LT401Vette
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Re: unable to locate serial port drivers?

Post by LT401Vette »

If you download the tar.gz file
extract it

then double click the TunerStudioMS.jar file

Does that work?

I may need to see your TunerStudioLogFile.txt as you must have some other odd problem occurring.
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
Jaimatz
MS/Extra Newbie
Posts: 17
Joined: Fri Dec 16, 2011 9:30 am

Re: unable to locate serial port drivers?

Post by Jaimatz »

where is the TunerStudioMS.jar file? I can't find it.
LT401Vette
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Joined: Sat Jul 16, 2005 8:07 am
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Re: unable to locate serial port drivers?

Post by LT401Vette »

When you download the tar.gz file, OS X will automatically extract it to your downloads folder. In that folder there will be a file called TunerStudioMS.jar
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
Jaimatz
MS/Extra Newbie
Posts: 17
Joined: Fri Dec 16, 2011 9:30 am

Re: unable to locate serial port drivers?

Post by Jaimatz »

The only file that downloaded was TunerStudioMS_v1.14.1.pkg, and already I've tryied to download again and I got the same file without TunerStudioMS.jar
Jaimatz
MS/Extra Newbie
Posts: 17
Joined: Fri Dec 16, 2011 9:30 am

Re: unable to locate serial port drivers?

Post by Jaimatz »

I found the file TunerStudioMS.jar but when I click on, the same message appears and when I click Yes, the app stands by "Initializing Serial Drivers" and nothing happens
LT401Vette
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Re: unable to locate serial port drivers?

Post by LT401Vette »

The TunerStudioMS.jar that needs to be clicked is in the tar.gz file...

Download this:
http://www.efianalytics.com/TunerStudio ... .19.tar.gz

Let OS X extract that, then double click on the TunerStudioMS.jar in the folder it was extracted to.

This version will create a TunerStudioAppDebugFile.txt in your TunerStudioProjects folder.

Please send that to me.
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
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