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Tunerstudio loading problems...

Posted: Tue Dec 13, 2011 1:45 am
by VinnyV81
Hello,

My name is Vincent and I am a newbie who has been working with Tunerstudio for the last month or so. I have it installed on Windows 7 Ultimate. Windows 7 did some updates and now all of the sudden, Tunerstudio will NOT load anymore. When it loads, here is what I get:

Java(TM) Platform SE binary has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: javaw.exe
Application Version: 6.0.290.11
Application Timestamp: 4e897ca0
Fault Module Name: java.dll
Fault Module Version: 6.0.290.11
Fault Module Timestamp: 4e89b321
Exception Code: c0000005
Exception Offset: 00004e0a
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 1ec0
Additional Information 2: 1ec0fd70d07d060e5bfcf53c69ad1739
Additional Information 3: 2c48
Additional Information 4: 2c48940de5e7d1cb2e131ad6a0ca2feb

I tried uninstalling and reinstalling both 32 bit and 64 bit versions of the latest Java and still nothing. Even tried installing the beta version of TS, which is what I believe I was running before. Need help, was actually planning on buying this software, but I need it to start working again.

Thanks,
Vincent

Re: Tunerstudio loading problems...

Posted: Tue Dec 13, 2011 1:53 am
by VinnyV81
Well I let windows perform some further updating and the problem has seem to of went away...hopefully it stays that way.

Re: Tunerstudio loading problems...

Posted: Tue Dec 13, 2011 7:05 am
by LT401Vette
Interesting... I have not seen that before, but it definitely looks like your JRE was having a problem. Perhaps some other dependency was only part way installed?

Re: Tunerstudio loading problems...

Posted: Wed Sep 03, 2014 10:22 pm
by ErnieJones
VinnyV81 wrote:Hello,

My name is Vincent and I am a newbie who has been working with Tunerstudio for the last month or so. I have it installed on Windows 7 Ultimate. Windows 7 did some updates and now all of the sudden, Tunerstudio will NOT load anymore. When it loads, here is what I get:

Java(TM) Platform SE binary has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: javaw.exe
....

I tried uninstalling and reinstalling both 32 bit and 64 bit versions of the latest Java and still nothing. Even tried installing the beta version of TS, which is what I believe I was running before. Need help, was actually planning on buying this software, but I need it to start working again.

Thanks,
Vincent
I'm seeing the same issue but there's no Windows updates available :cry:

Re: Tunerstudio loading problems...

Posted: Thu Sep 04, 2014 1:17 pm
by LT401Vette
Did you try reinstalling the 32 bit JRE?