TS 3.0x not working on macbook

[JoseMiguel]

Hi phil

I have been using the TS beta with the ultra registration without issues. As I have said before, far superior software than the older TS.

Since the official 3 is already out, I decided to upgrade but when I run it, nothing, absolutely nothing happens. The program tries to boot and dies instantly, no errors reported. Nothing. I reinstalled the old beta and works flawlessly.

Any way to diagnose what could be happening?

Thanks for your help.

Sent from my Nexus 6 using Tapatalk

[krisr]

I can confirm it works on my macbook, but I upgraded from an older beta and didn't install using the latest package.

[hobieboy]

No problem for me either upgrading from 2.9.x to 3.0.x now (just installed another update yesterday in fact).

[BritishV8]

Jose wrote: "when I run it, nothing, absolutely nothing happens."

I thought I had that problem too, but then I realized I just needed to delete the old shortcut icon and create a new one. (The old application was called "TunerStudio MS" whereas the new application is called "TunerStudio_MS" (with underscore symbol instead if a blank space in the file name.)

[LT401Vette]

Since the official 3 is already out, I decided to upgrade but when I run it, nothing, absolutely nothing happens. The program tries to boot and dies instantly, no errors reported. Nothing. I reinstalled the old beta and works flawlessly.

Yes, as stated above, download the new app.

If you have the old OS X TS App and do an auto update, it breaks as the old app use the Apple JRE which was discontinued at 1.6. When Oracle took over the OS X JRE, some key JRE files moved.

The new TS OSX App has a bundled JRE.

[JoseMiguel]

Thanks for the answer Phil

Im not seeing the latest TS for mac on the efianalytics web site.

Can you please provide a download link so I can make a clean install?

thanks

[LT401Vette]

It was actually up on the regular download page, but the text still said 2.6.19

http://www.tunerstudio.com/index.php/downloads

[JoseMiguel]

It was actually up on the regular download page, but the text still said 2.6.19

http://www.tunerstudio.com/index.php/downloads

Thanks Phil. Worked perfectly.

Sent from my Nexus 6 using Tapatalk