TS and MLV keep asking to register when offline.

For discussion of Phil Tobin's Tuner Studio software (Only about the tuning software itself, not about how to tune or firmware features)

Moderator: LT401Vette

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Reverant
Super MS/Extra'er
Posts: 1228
Joined: Sat Apr 15, 2006 12:39 am
Location: Athens, Greece

TS and MLV keep asking to register when offline.

Post by Reverant »

Weird one.

TS and MLV registered a long time ago and were working perfectly fine.

My old laptop broke down, so I got a new one and trasfered my home directory to the new laptop (with a fresh OS installation, Linux). Whenever I'm connected to the internet (home, office), TS and MLV start instantly and everything is great. Whenever I'm not (ie tuning on the road), TS and MLV take about 15(?) seconds to load (timeout to resolve DNS address?) then complain that "Either this computer is not connected to the internet or there is a firewall blocking internet access".

TS/MLV then loads in Lite mode, ouch.

Happens in TS with both 2.6.19 and 3.0.03. MLV 4.0.x. TS and MLV are installed in my home directory, and I've tried chmoding to 777, just in case, but no dice.
The man behind MS Labs
2005 Audi A3 2.0L TFSI DSG AWD - Extreme MS3
2002 Mazda Miata 1.8 6sp - Enhanced MS3 1.4.0, sequential injection, sequential ignition, big turbo, lots of boost
LT401Vette
Super MS/Extra'er
Posts: 12684
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
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Re: TS and MLV keep asking to register when offline.

Post by LT401Vette »

What flavor linux?
It sounds like it isn't getting any hardware id's beyond the MAC, so when your MAC goes away, the activation is no longer valid.
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
Reverant
Super MS/Extra'er
Posts: 1228
Joined: Sat Apr 15, 2006 12:39 am
Location: Athens, Greece

Re: TS and MLV keep asking to register when offline.

Post by Reverant »

OpenSuse Tumbleweed, on a Dell XPS 13 (which doesn't have an ethernet port).
The man behind MS Labs
2005 Audi A3 2.0L TFSI DSG AWD - Extreme MS3
2002 Mazda Miata 1.8 6sp - Enhanced MS3 1.4.0, sequential injection, sequential ignition, big turbo, lots of boost
Reverant
Super MS/Extra'er
Posts: 1228
Joined: Sat Apr 15, 2006 12:39 am
Location: Athens, Greece

Re: TS and MLV keep asking to register when offline.

Post by Reverant »

Bump, I still have this issue on TS 3.0.08.
The man behind MS Labs
2005 Audi A3 2.0L TFSI DSG AWD - Extreme MS3
2002 Mazda Miata 1.8 6sp - Enhanced MS3 1.4.0, sequential injection, sequential ignition, big turbo, lots of boost
LT401Vette
Super MS/Extra'er
Posts: 12684
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
Contact:

Re: TS and MLV keep asking to register when offline.

Post by LT401Vette »

It is not going to go away on it's own...
We have no information to go on.

When you leave the network on linux your MAC ID disappears. TS has to fall back to other hardware id's. It sounds like it is not getting those on your PC for some reason. Please work with support so we can determine what is unusual about your PC.
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
Reverant
Super MS/Extra'er
Posts: 1228
Joined: Sat Apr 15, 2006 12:39 am
Location: Athens, Greece

Re: TS and MLV keep asking to register when offline.

Post by Reverant »

Sure, who do I contact? There are no support links/email addresses on the web site. I have your personal email but this is a generic issue.
The man behind MS Labs
2005 Audi A3 2.0L TFSI DSG AWD - Extreme MS3
2002 Mazda Miata 1.8 6sp - Enhanced MS3 1.4.0, sequential injection, sequential ignition, big turbo, lots of boost
LT401Vette
Super MS/Extra'er
Posts: 12684
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
Contact:

Re: TS and MLV keep asking to register when offline.

Post by LT401Vette »

Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
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