Update won't complete, says TS is running

For discussion of Phil Tobin's Tuner Studio software (Only about the tuning software itself, not about how to tune or firmware features)

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anesthes
Helpful MS/Extra'er
Posts: 68
Joined: Tue Oct 16, 2012 11:38 am

Update won't complete, says TS is running

Post by anesthes »

Any known trick on windows10, Tunerstudio ultra 3.0.06 getting the update to continue? It thinks TS is running (but it is not).

Is there a lock file somewhere I can delete?

-- Joe
Spongo
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Posts: 13
Joined: Fri Oct 02, 2015 4:59 am
Location: Doncaster England

Re: Update won't complete, says TS is running

Post by Spongo »

I am getting the same is there a potential issue?
Range Rover 630R with Sequential MS3 using 60-2 trigger wheel and MSD CAM sensor.
Tech Edge 2J2 O2 sensor
Brian H EFI
Helpful MS/Extra'er
Posts: 118
Joined: Tue Jul 09, 2013 1:01 pm

Re: Update won't complete, says TS is running

Post by Brian H EFI »

Have you checked the Task Manager for any instances of TS running? What I would recommend is power cycle the laptop then try downloading the update or you could do the power cycle then download and run the installer for TS Beta v3.0.08.

http://www.efianalytics.com/TunerStudio/beta/
Spongo
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Posts: 13
Joined: Fri Oct 02, 2015 4:59 am
Location: Doncaster England

Re: Update won't complete, says TS is running

Post by Spongo »

So if I download the new version and install my tune files etc wont be corrupted and will still work?
Range Rover 630R with Sequential MS3 using 60-2 trigger wheel and MSD CAM sensor.
Tech Edge 2J2 O2 sensor
Brian H EFI
Helpful MS/Extra'er
Posts: 118
Joined: Tue Jul 09, 2013 1:01 pm

Re: Update won't complete, says TS is running

Post by Brian H EFI »

When the Installer is run it does not edit or modify anything in the TunerStudioProjects folder so they will not be affected.
slow_hemi6
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Joined: Fri May 07, 2004 3:33 am
Location: Australia

Re: Update won't complete, says TS is running

Post by slow_hemi6 »

I have had mine hang on that screen before. It usually just finishes the update if I just do a restart on the computer.
Find the Manuals up top under Quick links: Manuals. :RTFM:
Cheers Luke
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