can't connect MS3x to tunerstudio

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ejs262
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can't connect MS3x to tunerstudio

Post by ejs262 »

I'm having trouble getting my MS3x to connect to tunerstudio,

I open tunerstudio
file>new project
then click "detect" under firmware.

then I get this:

Image

I've tried going through multiple usb ports, as well as a serial to usb adapter (keyspan)

I have verified power and ground to the MS3x, so I am assuming there is a configuration issue in the tunerstudio, any ideas?

Thanks-

Eric
Last edited by ejs262 on Tue Apr 04, 2017 9:10 am, edited 1 time in total.
"I am not what you so glibly call to be a civilized man. I have broken with society for reasons which I alone am able to appreciate. I am therefore not subject to it's stupid laws, and I ask you to never allude to them in my presence again."
slow_hemi6
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Re: can't connect MS3x to tunerstudio

Post by slow_hemi6 »

I would say you are up to step 2.7 http://www.msextra.com/doc/pdf/html/Meg ... .5-15.html Go from there.
Find the Manuals up top under Quick links: Manuals. :RTFM:
Cheers Luke
ejs262
Experienced MS/Extra'er
Posts: 196
Joined: Sat Feb 04, 2017 4:57 pm

Re: can't connect MS3x to tunerstudio

Post by ejs262 »

I've tried installing/updating the drivers, and am getting the same results... I can get the com port and usb serial converter to show up in the device manager just fine, everything looks like it should per the manual, but I'm just not getting a connection. I've tried swapping usb ports, and cables too, nothing. port check also says no connection found. I'm starting to wonder if my MS3x is a dud...
"I am not what you so glibly call to be a civilized man. I have broken with society for reasons which I alone am able to appreciate. I am therefore not subject to it's stupid laws, and I ask you to never allude to them in my presence again."
LT401Vette
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Re: can't connect MS3x to tunerstudio

Post by LT401Vette »

Is this an MS3 you built yourself or bought?
Do the LED's light?
have you ever connected to it?
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ejs262
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Posts: 196
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Re: can't connect MS3x to tunerstudio

Post by ejs262 »

LT401Vette wrote:Is this an MS3 you built yourself or bought?
Do the LED's light?
have you ever connected to it?

bought it assembled.

on my MS3x, there weren't any external LED's to check

no, I haven't, this was my first attempt.
"I am not what you so glibly call to be a civilized man. I have broken with society for reasons which I alone am able to appreciate. I am therefore not subject to it's stupid laws, and I ask you to never allude to them in my presence again."
slow_hemi6
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Re: can't connect MS3x to tunerstudio

Post by slow_hemi6 »

Check with who you bought it from. It may need firmware to be loaded.
Find the Manuals up top under Quick links: Manuals. :RTFM:
Cheers Luke
ejs262
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Posts: 196
Joined: Sat Feb 04, 2017 4:57 pm

Re: can't connect MS3x to tunerstudio

Post by ejs262 »

slow_hemi6 wrote:Check with who you bought it from. It may need firmware to be loaded.
how would you do that if you can't connect to it?

Image
"I am not what you so glibly call to be a civilized man. I have broken with society for reasons which I alone am able to appreciate. I am therefore not subject to it's stupid laws, and I ask you to never allude to them in my presence again."
ejs262
Experienced MS/Extra'er
Posts: 196
Joined: Sat Feb 04, 2017 4:57 pm

Re: can't connect MS3x to tunerstudio

Post by ejs262 »

ugh....

Image

Image

not sure what that guy is, but I'm pretty sure it's not supposed to be that color, I also think that means the x part of my MS3x is toast... wonder what caused this...
"I am not what you so glibly call to be a civilized man. I have broken with society for reasons which I alone am able to appreciate. I am therefore not subject to it's stupid laws, and I ask you to never allude to them in my presence again."
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