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TS will not open after Win10 Creators edition update

Posted: Sat Jul 08, 2017 1:51 pm
by dwizle
So Microsoft broke my laptop with another one of their shitty patches update whatever you call it...
Splash screen opens for 2 seconds gets to the language loading then closes tried the uninstall even
the trick from another post still no joy..
still works on my desk top but not my tuning laptop..

"Error log txt"

Starting on DWAYNE_LAPTOP
TunerStudio 3.0.22 started on Thu Jul 06 02:26:33 MDT 2017
JRE 1.8.0_66, Windows 10 10.0, x86
java.library.path=./lib
TunerStudioMS.jar
Look:Metal, ClassName:'javax.swing.plaf.metal.MetalLookAndFeel'
Look:Nimbus, ClassName:'javax.swing.plaf.nimbus.NimbusLookAndFeel'
Look:CDE/Motif, ClassName:'com.sun.java.swing.plaf.motif.MotifLookAndFeel'
Look:Windows, ClassName:'com.sun.java.swing.plaf.windows.WindowsLookAndFeel'
Look:Windows Classic, ClassName:'com.sun.java.swing.plaf.windows.WindowsClassicLookAndFeel'
Look:Night Shade, ClassName:'de.muntjak.tinylookandfeel.TinyLookAndFeel'
Setting Look & Feel to:javax.swing.plaf.metal.MetalLookAndFeel
ScrollBar.width
7/6/17 2:26:33 AM :Debug: no update:defaultFont
7/6/17 2:26:37 AM :Info: Loading Language Content.
7/6/17 2:26:37 AM :Info: Initializing File Dialogs.
Starting on DWAYNE_LAPTOP
TunerStudio 3.0.22 started on Thu Jul 06 02:26:48 MDT 2017
JRE 1.8.0_66, Windows 10 10.0, x86
java.library.path=./lib
TunerStudioMS.jar
Look:Metal, ClassName:'javax.swing.plaf.metal.MetalLookAndFeel'
Look:Nimbus, ClassName:'javax.swing.plaf.nimbus.NimbusLookAndFeel'
Look:CDE/Motif, ClassName:'com.sun.java.swing.plaf.motif.MotifLookAndFeel'
Look:Windows, ClassName:'com.sun.java.swing.plaf.windows.WindowsLookAndFeel'
Look:Windows Classic, ClassName:'com.sun.java.swing.plaf.windows.WindowsClassicLookAndFeel'
Look:Night Shade, ClassName:'de.muntjak.tinylookandfeel.TinyLookAndFeel'
Setting Look & Feel to:javax.swing.plaf.metal.MetalLookAndFeel
ScrollBar.width
7/6/17 2:26:49 AM :Debug: no update:defaultFont
7/6/17 2:26:52 AM :Info: Loading Language Content.
7/6/17 2:26:52 AM :Info: Initializing File Dialogs.

"Error log txt"

Re: TS will not open after Win10 Creators edition update

Posted: Mon Jul 10, 2017 6:41 am
by thelostartof
I came to post that unfortunately this seems to be not just you or not just me as I am having the same issues with the newest windows update and TS.

Hopefully there will be a fix.

Re: TS will not open after Win10 Creators edition update

Posted: Mon Jul 10, 2017 7:49 am
by LT401Vette
We have had a couple people report this, and have found reports of this error in the JRE with Windows 1703 up, but have not been able to reproduce it yet.

One thing I would be quite interested in seeing if this works...

In windows File Explorer, find the setting "Hide Extensions for know file types" and un-check that.
This is now also shown as "File name extensions" as a main option instead of digging... (Finally Microsoft isn't going to force this dumb option?)
As odd as it seems, we have reason to believe that is related to the problem.

Re: TS will not open after Win10 Creators edition update

Posted: Mon Jul 10, 2017 9:23 am
by LT401Vette
Ok, we think we have this pinpointed down...

This happens on Windows Creator edition if:
1) There is a Folder "GodMode.{ED7BA470-8E54-465E-825C-99712043E01C}", this is created by some applications in the Gaming world
2) Your TunerStudio Look & Feel is set to Windows (this is the default on Windows)
3) You are on Windows 10 winver 1703

If you delete the "GodMode.{ED7BA470-8E54-465E-825C-99712043E01C}" folder, TS should work again...

Or update to the latest beta 3.0.27, this has a work around in it that _should_ do the trick.
It is available by auto update (if you are on the beta) or download at:
https://www.efianalytics.com/TunerStudio/beta/

Please confirm that 3.0.27 does fix it.

Re: TS will not open after Win10 Creators edition update

Posted: Mon Jul 10, 2017 9:30 am
by dwizle
I found another log file that said java had a problem with msvcdr100.dll I think not sure right now will post the log file later... my work around was just to roll back windows to pre update works fine now....

Re: TS will not open after Win10 Creators edition update

Posted: Mon Jul 17, 2017 7:56 am
by thelostartof
Looks like that fixed the issue.

I removed the god mode folder and Tunerstuido loaded up just fine.

Thank You for the support.