laptop hangs up

For discussion of Phil Tobin's Tuner Studio software (Only about the tuning software itself, not about how to tune or firmware features)

Moderator: LT401Vette

Post Reply
marnold771
MS/Extra Newbie
Posts: 7
Joined: Tue Aug 15, 2017 8:26 am

laptop hangs up

Post by marnold771 »

Ok I know this is not the first time for this. I'll try to be more creative next time. My Toshiba laptop Win 7 hangs up on TunerStudio. If I power up the controller first then the laptop it usually will go on-line, then as soon as you try to do something it hangs. Then its Task Manager and start over. Please lead me to the light!
LT401Vette
Super MS/Extra'er
Posts: 12697
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
Contact:

Re: laptop hangs up

Post by LT401Vette »

Do you mean TS completely hangs and you have to kill it in Task Manager?
How are you connected to the controller?
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
marnold771
MS/Extra Newbie
Posts: 7
Joined: Tue Aug 15, 2017 8:26 am

Re: laptop hangs up

Post by marnold771 »

Yes that's exactly what I mean. Good guess. I am connected thru a USB to RS 2232 converter.
LT401Vette
Super MS/Extra'er
Posts: 12697
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
Contact:

Re: laptop hangs up

Post by LT401Vette »

What kind of USB to RS232 adapter?

Can you post / send a Debug Package? (Under the help menu)
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
marnold771
MS/Extra Newbie
Posts: 7
Joined: Tue Aug 15, 2017 8:26 am

Re: laptop hangs up

Post by marnold771 »

Thanks again for your response. I will try today to get on-line long enough to run one.
marnold771
MS/Extra Newbie
Posts: 7
Joined: Tue Aug 15, 2017 8:26 am

Re: laptop hangs up

Post by marnold771 »

I am not sure I know how to do this? :shock: I have the debug file how do I pm it to you?
LT401Vette
Super MS/Extra'er
Posts: 12697
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
Contact:

Re: laptop hangs up

Post by LT401Vette »

email it to support <at> efianalytics. com with link back to this post for some context.
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
LT401Vette
Super MS/Extra'er
Posts: 12697
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
Contact:

Re: laptop hangs up

Post by LT401Vette »

I got your AppDebug.

Best I can tell it hung while opening a Calibration dialog.

Does it hang for any dialog, or just particular ones?
If you do nothing, does it continue communicating with the controller?
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
marnold771
MS/Extra Newbie
Posts: 7
Joined: Tue Aug 15, 2017 8:26 am

Re: laptop hangs up

Post by marnold771 »

I sent the de-bug file a few days ago to efi analytics. Did you get and if so have you had a chance to look at it yet. Thanks
LT401Vette
Super MS/Extra'er
Posts: 12697
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
Contact:

Re: laptop hangs up

Post by LT401Vette »

LT401Vette wrote:I got your AppDebug.

Best I can tell it hung while opening a Calibration dialog.

Does it hang for any dialog, or just particular ones?
If you do nothing, does it continue communicating with the controller?
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
marnold771
MS/Extra Newbie
Posts: 7
Joined: Tue Aug 15, 2017 8:26 am

Re: laptop hangs up

Post by marnold771 »

If you just go on-line and start the motor and don't do anything it stays connected but pretty much anything you touch hangs it up. Especially if you try to change RPM redline?? I've tried to change the temperature calibration and sometimes it hangs up.
LT401Vette
Super MS/Extra'er
Posts: 12697
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
Contact:

Re: laptop hangs up

Post by LT401Vette »

Can you send / post a TunerStudioAppDebug.txt?
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
marnold771
MS/Extra Newbie
Posts: 7
Joined: Tue Aug 15, 2017 8:26 am

Re: laptop hangs up

Post by marnold771 »

I thought that was what we were talking about. It is rather large I sent it to EFI Analytics.
LT401Vette
Super MS/Extra'er
Posts: 12697
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC
Contact:

Re: laptop hangs up

Post by LT401Vette »

I'm at a bit of a loss here. I think you do have a 1st here..
It sounds like this is more of a UI issue, not comms related.

Can you open dialogs when it is offline?
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
Post Reply