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Bought TS Registered Version 2 hours Ago. Never Got Email...

Posted: Sun Nov 26, 2017 4:17 pm
by NFA Fabrication
Like the title says, I purchased it about 2 hours ago, and never received the email (Looked in spam folders as well). I have someone driving for a distance that I need to use this for on their car, and now I don't have it. I emailed EFI Analytics already. Throwing a hail Mary shot that I can somehow get in contact with the right people through here. Any ideas on what to do, or am I screwed?

Re: Bought TS Registered Version 2 hours Ago. Never Got Emai

Posted: Sun Nov 26, 2017 6:00 pm
by benckj
Can always use the non-registered version for setting tune up. Only real advantage is the auto tune function (VEAL) but can still log a road run and apply corrected tune using AFR on free version.

Re: Bought TS Registered Version 2 hours Ago. Never Got Emai

Posted: Sun Nov 26, 2017 7:45 pm
by NFA Fabrication
Thanks, I have another registration on 3 other PC's, and have used this program a lot. I just wanted to add it to a few more, and a friends Laptop so he can use the Autotuning. Last time I got the email right away, and was expecting the same. Oh well. Thanks for the reply!

Re: Bought TS Registered Version 2 hours Ago. Never Got Emai

Posted: Mon Nov 27, 2017 9:36 am
by LT401Vette
Sounds like your email went to SPAM :-(
gmail especially has been doing that lately, we are trying to get that resolved.

email support <at> efianalytics. com and they will get it to you even if by different email.

Email used to be easy, 10 years ago the emails were sent from a PC in the basement with an SMTP server running. They were sent right out over a timewarner cable connection.
And everyone got them.

These days the emails are sent out on a server with proper reverse lookup, SPF records, DKIM, google loopback validations, etc...
They are as clean as we know how to make them, but they still land in SPAM sometimes. :_(