Shadowdash 1.6.01 keep asking for Registration

For discussion of Phil Tobin's Tuner Studio software (Only about the tuning software itself, not about how to tune or firmware features)

Moderator: LT401Vette

Shadowdash 1.6.01 keep asking for Registration

Postby hobieboy » Wed Dec 13, 2017 1:10 pm

I installed v1.6.01 from v1.5.0 per this thread (viewtopic.php?f=122&t=67927) and now it keeps asking me to enter registration.
Information is entered and the message box indicating that registration successful and ShadowDash will exit now & upon restart registration will be there. But... after restarts, it asks for registration again.

Please help.
hobieboy
Master MS/Extra'er
 
Posts: 671
Joined: Mon Jun 27, 2005 1:13 pm
Location: Up North

Re: Shadowdash 1.6.01 keep asking for Registration

Postby LT401Vette » Wed Dec 13, 2017 3:18 pm

So it never leaves demo mode?

This is registered through EFI Analytics, not Google play, correct?

Can you send us your App Debug:

- Swipe down
- touch the menu button in the top right
- touch File
- touch Advanced
- touch Share App Debug

It will put your appDebug.txt in an email to us.
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
User avatar
LT401Vette
Super MS/Extra'er
 
Posts: 10409
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC

Re: Shadowdash 1.6.01 keep asking for Registration

Postby kjones6039 » Wed Dec 13, 2017 6:47 pm

FWIW....... I, just today, updated to 1.6.01 without any such issue.........

Ken
1979 Corvette - 383 CID SBC w/ Holley Pro-Jection 900 CFM TBI, 4-85 lb lo-z injectors & Walbro 255 pump
MS2 v3 w/extra 3.4.2 Release
36-1, Delphi LS2/7 coils in wasted spark, driven by v2.0 logic board from JBPerformance
Spartan Lambda Sensor from 14point7
User avatar
kjones6039
Super MS/Extra'er
 
Posts: 1840
Joined: Sat Jul 22, 2006 8:02 pm
Location: Eureka, NV USA

Re: Shadowdash 1.6.01 keep asking for Registration

Postby hobieboy » Thu Dec 14, 2017 9:31 am

Hi Phil,
When I touch the File menu, I don't see Advanced. There's only: Log File Manager, Load/Save/Share Tune, Load/Reset/Share Dash, Share Project or Load Customer ini.

However, I ended up de-installing MS Dash then install it again. Now I have v1.6.01 and it never asked me to enter registration again (including first time after re-install) and my previously installed dashes are still there so as the logs.

So I suspect the problem I saw only happens when upgrading from v1.5.0?
hobieboy
Master MS/Extra'er
 
Posts: 671
Joined: Mon Jun 27, 2005 1:13 pm
Location: Up North

Re: Shadowdash 1.6.01 keep asking for Registration

Postby kjones6039 » Thu Dec 14, 2017 10:56 am

hobieboy wrote:So I suspect the problem I saw only happens when upgrading from v1.5.0?

FWIW once more........ As I stated above, I had no problem with the upgrade.......

Ken
1979 Corvette - 383 CID SBC w/ Holley Pro-Jection 900 CFM TBI, 4-85 lb lo-z injectors & Walbro 255 pump
MS2 v3 w/extra 3.4.2 Release
36-1, Delphi LS2/7 coils in wasted spark, driven by v2.0 logic board from JBPerformance
Spartan Lambda Sensor from 14point7
User avatar
kjones6039
Super MS/Extra'er
 
Posts: 1840
Joined: Sat Jul 22, 2006 8:02 pm
Location: Eureka, NV USA

Re: Shadowdash 1.6.01 keep asking for Registration

Postby LT401Vette » Thu Dec 14, 2017 7:33 pm

Yeah, with SD it shouldn't matter what you upgrade from. It isn't like the PC apps where auto update applies deltas, with Shadow Dash it just downloads a new apk and installs it.

Look for a:
File --> Share Project
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
User avatar
LT401Vette
Super MS/Extra'er
 
Posts: 10409
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC

Re: Shadowdash 1.6.01 keep asking for Registration

Postby benckj » Sun Dec 17, 2017 1:52 pm

I'm stuck into Demo mode following upgrading to 1.6.01. Worked on my tablet but not on the Droid head unit I have installed in the car. I hate to uninstall my SD version and start from scratch in case I lose all my personal settings. Might just try and install again as being in Demo mode I keep getting reminders to register which for some reason causes a blip in my ignition system.

jim
MSPNP v2 with 3.57 firmware
FTDI USB interface on SD Android 5.1 head unit
Toyota MR2 98 3sgte
TD05sl2-18g (billet wheel & high flow turbine)
A2W IC
WI with 50/50 meth/water
User avatar
benckj
Master MS/Extra'er
 
Posts: 383
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadowdash 1.6.01 keep asking for Registration

Postby hobieboy » Mon Dec 18, 2017 6:46 am

After I un-installed SD and re-install as New, it did retain my dashes and previous data log, though YMMV.

Phil, do you mean to click on File->Share Project then Advanced will appear? Now that I have 1.6.01 not sure if I'll be able to re-produce it.
hobieboy
Master MS/Extra'er
 
Posts: 671
Joined: Mon Jun 27, 2005 1:13 pm
Location: Up North

Re: Shadowdash 1.6.01 keep asking for Registration

Postby LT401Vette » Mon Dec 18, 2017 7:42 am

benckj wrote:I'm stuck into Demo mode following upgrading to 1.6.01. Worked on my tablet but not on the Droid head unit I have installed in the car. I hate to uninstall my SD version and start from scratch in case I lose all my personal settings. Might just try and install again as being in Demo mode I keep getting reminders to register which for some reason causes a blip in my ignition system.

jim


Are you using the google play version or EFIA one?

If you uninstall and reinstall, you will loose your preferences, but not your project stuff (dashboards, data logs, ini files, etc.)
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
User avatar
LT401Vette
Super MS/Extra'er
 
Posts: 10409
Joined: Sat Jul 16, 2005 8:07 am
Location: Moorseville, NC

Re: Shadowdash 1.6.01 keep asking for Registration

Postby benckj » Mon Dec 18, 2017 10:21 am

I used google play version to upload.
MSPNP v2 with 3.57 firmware
FTDI USB interface on SD Android 5.1 head unit
Toyota MR2 98 3sgte
TD05sl2-18g (billet wheel & high flow turbine)
A2W IC
WI with 50/50 meth/water
User avatar
benckj
Master MS/Extra'er
 
Posts: 383
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadowdash 1.6.01 keep asking for Registration

Postby sschutte » Mon Dec 18, 2017 11:08 am

duplicate post.
Last edited by sschutte on Mon Dec 18, 2017 11:10 am, edited 1 time in total.
User avatar
sschutte
MS/Extra Newbie
 
Posts: 17
Joined: Mon Jun 27, 2016 7:51 am

Re: Shadowdash 1.6.01 keep asking for Registration

Postby sschutte » Mon Dec 18, 2017 11:08 am

Having issues with registrations/licences? Please email support@efianalytics.com from the email address used the licence was purchased. If you purchased through Google use your gmail account. If you purchased through efianalytics.com use the email address you filled in the form(The one the registration key was sent to).
Please include:
1) Name
2) Purchased thru : (Google / Efianalytics.com)
3) Short description and a of the issue
4) Callback number

We will contact you to troubleshoot the issue as soon as we have verified your purchase.
User avatar
sschutte
MS/Extra Newbie
 
Posts: 17
Joined: Mon Jun 27, 2016 7:51 am

Re: Shadowdash 1.6.01 keep asking for Registration

Postby benckj » Mon Dec 18, 2017 7:24 pm

sschutte wrote:Having issues with registrations/licences? Please email support@efianalytics.com from the email address used the licence was purchased. If you purchased through Google use your gmail account. If you purchased through efianalytics.com use the email address you filled in the form(The one the registration key was sent to).
Please include:
1) Name
2) Purchased thru : (Google / Efianalytics.com)
3) Short description and a of the issue
4) Callback number

We will contact you to troubleshoot the issue as soon as we have verified your purchase.

OK will do except I actually bought 2 versions because I had problems before and doubt if you want to call me back as large time zone difference (NZ time).

When I get a chance and have Wifi connection to car I'll try a couple of things first.

jim
MSPNP v2 with 3.57 firmware
FTDI USB interface on SD Android 5.1 head unit
Toyota MR2 98 3sgte
TD05sl2-18g (billet wheel & high flow turbine)
A2W IC
WI with 50/50 meth/water
User avatar
benckj
Master MS/Extra'er
 
Posts: 383
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadowdash 1.6.01 keep asking for Registration

Postby benckj » Wed Dec 20, 2017 1:50 am

Downloaded new version from EFI site and in order to use I had to submit name and registration key. I don’t have the key so email sent to you.

Jim
MSPNP v2 with 3.57 firmware
FTDI USB interface on SD Android 5.1 head unit
Toyota MR2 98 3sgte
TD05sl2-18g (billet wheel & high flow turbine)
A2W IC
WI with 50/50 meth/water
User avatar
benckj
Master MS/Extra'er
 
Posts: 383
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadowdash 1.6.01 keep asking for Registration

Postby benckj » Wed Dec 20, 2017 10:35 am

Brian sent me the key so loaded in and all good now. Thanks again for your help.

Have activated the new economy gauge to read l/100km. Kind of strange to set the gauge limits though as low critical and high values are in reality reversed. Hardly want a red warning if I'm getting good gas milage!

Have not tested yet but want to use for economy driving when on the road. Like to have all my gauges with correct limits so can quickly see the colour change rather than trying to read value while driving.

Jim
MSPNP v2 with 3.57 firmware
FTDI USB interface on SD Android 5.1 head unit
Toyota MR2 98 3sgte
TD05sl2-18g (billet wheel & high flow turbine)
A2W IC
WI with 50/50 meth/water
User avatar
benckj
Master MS/Extra'er
 
Posts: 383
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadowdash 1.6.01 keep asking for Registration

Postby benckj » Sat Jan 13, 2018 7:59 pm

Was doing some additional work with installing an Android tyre pressure monitoring system on my HU. During the install SD asked if I should download lasted 1.06.02 version. Sure why not I thought..... 2 hrs later I cannot get SD to run or even recognise my existence. Yes it will log into EFI but anytime I try and register, use existing license or even Buy App it ignores my input. Waited a day and just tried again with same result. Very Frustrating.

Am I the only one who is having problems here?
MSPNP v2 with 3.57 firmware
FTDI USB interface on SD Android 5.1 head unit
Toyota MR2 98 3sgte
TD05sl2-18g (billet wheel & high flow turbine)
A2W IC
WI with 50/50 meth/water
User avatar
benckj
Master MS/Extra'er
 
Posts: 383
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadowdash 1.6.01 keep asking for Registration

Postby benckj » Sun Jan 14, 2018 1:53 am

I decided to visit google play store and view the latest SD program. Seems latest version is 1.6.03 where I recall upgrade options were for 1.6.02. Wonder if there is a bug in previous version causing an issue. Should I uninstall and reinstall again?

I’ve asked this before but just want to make sure current gauge settings are saved in file. I’ve kept it backed up during previous upgrades.
MSPNP v2 with 3.57 firmware
FTDI USB interface on SD Android 5.1 head unit
Toyota MR2 98 3sgte
TD05sl2-18g (billet wheel & high flow turbine)
A2W IC
WI with 50/50 meth/water
User avatar
benckj
Master MS/Extra'er
 
Posts: 383
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadowdash 1.6.01 keep asking for Registration

Postby sschutte » Mon Jan 15, 2018 9:26 am

ShadowDash is sold on Google Play and through our the http://www.efianalytics.com website (You get a registration key). We distribute two different versions of the app to support the different payment mechanisms.

Users need to make sure to download/install the appropriate version of the app or they will be unable to activate the paid features.

Google users need to use the Play store download. The app will automatically activate paid features associated with that play store accunt.

Registry key users need to download the app from our download section: http://www.tunerstudio.com/index.php/downloads. The app will prompt you to enter your registration information on startup.
User avatar
sschutte
MS/Extra Newbie
 
Posts: 17
Joined: Mon Jun 27, 2016 7:51 am

Re: Shadowdash 1.6.01 keep asking for Registration

Postby benckj » Mon Jan 15, 2018 10:34 am

SD prompted me to auto update which I did. Never got asked for register key and it got stuck in demo mode. I believe I have bought my APP through Google Play but have done this twice. When in Google and trying to open new version it states I’m an invalid user without asking for any additional information such as Rego Key (which I have). Only other option is uninstall which is probably my next option. See the dilemma?
MSPNP v2 with 3.57 firmware
FTDI USB interface on SD Android 5.1 head unit
Toyota MR2 98 3sgte
TD05sl2-18g (billet wheel & high flow turbine)
A2W IC
WI with 50/50 meth/water
User avatar
benckj
Master MS/Extra'er
 
Posts: 383
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadowdash 1.6.01 keep asking for Registration

Postby benckj » Tue Jan 16, 2018 9:04 pm

As I have a Rego key I went into EFI link above to download new version which is already installed on my HU. Message came back it was unavailable from EFI site. Decided to roll back and install the 1.6.01 beta version which it did but failed to open. Still stuck in demo mode and connection to controller is intermittent. Help please!
MSPNP v2 with 3.57 firmware
FTDI USB interface on SD Android 5.1 head unit
Toyota MR2 98 3sgte
TD05sl2-18g (billet wheel & high flow turbine)
A2W IC
WI with 50/50 meth/water
User avatar
benckj
Master MS/Extra'er
 
Posts: 383
Joined: Mon Dec 19, 2011 3:21 pm


Return to Tuner Studio

Who is online

Users browsing this forum: No registered users and 2 guests