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Shadow Logger can't sign in on Galaxy Nexus

Posted: Fri Jun 15, 2012 10:46 am
by 85Bertone
I'm running Shadow Logger 1.14 on a Galaxy Nexus (Andriod 4.0.4) and cannot sign in to upload files. When I try it says "Unable to authenticate error code 0 message null". This also would happen when I was running V.1.12. logging in on my EVO 4G works fine. Logging into the web site also works fine. Another issue I'm having only on the new phone is the "start reads" and "start logging" buttons go away and don't come back when tapping the screen. Any suggestions on how to make sign in work?

Matthew

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Sun Jun 17, 2012 2:29 pm
by ranster
I can confirm the same behavior on my Galaxy nexus.

Went back to 1.11 for now.

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Mon Jun 18, 2012 2:40 am
by LT401Vette
There does seem to be an issue here, My 4.0.3 Android is doing the same thing. My 2.3 is working fine.

I will look into it.

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Sun Jun 24, 2012 10:41 pm
by 318aye
Same issue, brand new nexus with 4.0.4. worked great on my old droid x. any update here?

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Mon Jun 25, 2012 6:16 am
by LT401Vette
Yeah, I found the problem, it is a simple enough to fix. It is a change in Android, so will happen on all 4.0.
I was on Business travel last week so couldn't fix it, now I need to get a TS issue out of the way, but should have a fix for this in the next day or 2.

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Tue Jun 26, 2012 6:20 am
by 318aye
Thanks! Super helpful as always.

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Tue Jun 26, 2012 8:07 am
by LT401Vette
Ok, 1.15 should resolve this:
http://tunerstudio.com/index.php/downloads

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Tue Jun 26, 2012 9:20 am
by ranster
Same behavior with 1.15 on my Galaxy nexus running stock 4.0.4 android rom.

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Tue Jun 26, 2012 12:11 pm
by LT401Vette
Yes there does seem to be a problem logging on from the File Manager.

You should be able to log on from the main screen. I'll have a fix for the file manager shortly.

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Tue Jun 26, 2012 6:00 pm
by 318aye
Got 1.16 off the site today. Works great. Thanks Phil.

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Tue Jun 26, 2012 9:24 pm
by 85Bertone
Just downloaded 1.16. Seems to be working fine. Thanks for the quick fix.

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Thu Jun 28, 2012 11:19 am
by ranster
Well, maybe something is wrong with my phone but i get the same error in 1.16 while trying to u/l a log.

Let me know if you need some info/details from my phone!

Thanks :)
Ran

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Thu Jun 28, 2012 11:32 am
by LT401Vette
Yeah, looking at it, your error message does not match the problem in the FileManager. It looks like the Internet Access is failing on yours.
Is there any reason you know of that the app might not be able to reach the internet?

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Thu Jun 28, 2012 12:49 pm
by ranster
LT401Vette wrote:Yeah, looking at it, your error message does not match the problem in the FileManager. It looks like the Internet Access is failing on yours.
Is there any reason you know of that the app might not be able to reach the internet?
It does reach the net as i get a successful log in message when i fire up the app.
Same phone with 1.11 works perfectly.

Does anyone else have Gnex and share the same behavior?

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Thu Jun 28, 2012 1:01 pm
by LT401Vette
It does reach the net as i get a successful log in message when i fire up the app.
Interesting...
That would be the same call, just from a different place. I may need to put some more debug info in.
While it seems to be working for several of us, I'll assume if it doesn't for you, it doesn't for someone else :(

Is it only from the FileManager, or does it not work from the main screen if you click the Menu and Sign On?

Re: Shadow Logger can't sign in on Galaxy Nexus

Posted: Thu Jun 28, 2012 8:17 pm
by ranster
LT401Vette wrote:
It does reach the net as i get a successful log in message when i fire up the app.
Interesting...
That would be the same call, just from a different place. I may need to put some more debug info in.
While it seems to be working for several of us, I'll assume if it doesn't for you, it doesn't for someone else :(

Is it only from the FileManager, or does it not work from the main screen if you click the Menu and Sign On?
File manager only.

Thanks!