Shadow Dash 1.6.02 & 03 Problems

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benckj
Master MS/Extra'er
Posts: 464
Joined: Mon Dec 19, 2011 3:21 pm

Shadow Dash 1.6.02 & 03 Problems

Post by benckj »

Just checking with others to see if anyone has downloaded new version? I am having issues with mine and cannot register new version. Started with 1.06.02 and now SD will not connect with MS and does not recognise my user registration. This is not the first time for me as had previous problems but Phil got me sorted.

http://www.msextra.com/forums/viewtopic ... 22&t=67942

Jim
Toyota MR2 98 3sgte
MSPNP2 with 3.57 mainboard
Innovate WB O2 & soon to be external GM 3 bar MAP
FTDI USB interface on SD Android 5.1 head unit
TD05SL2-18g with external WG
HKS EBC running 17psi boost.
A2W IC with WI 50/50 meth/water
sschutte
Helpful MS/Extra'er
Posts: 83
Joined: Mon Jun 27, 2016 7:51 am

Re: Shadow Dash 1.6.02 & 03 Problems

Post by sschutte »

Hi Jim,

It sounds like you updated using the google version of the app when you originally purchased the registry key. This will not work as the play store version of the app will not accept registration keys. Please uninstall and reinstall using the download on our website:
http://tunerstudio.com/index.php/downloads

If you have connection issues after the with the latest version contact support 703.584.9048 or email spport@efianalytics.com
benckj
Master MS/Extra'er
Posts: 464
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadow Dash 1.6.02 & 03 Problems

Post by benckj »

I’m quite certain I purchased through google play but I’ve bought 2 copies so maybe I did both. Got into this problem by following auto update prompt. Maybe EFI asked for update on a Google version?

I will start again when I’m back at home after work.
Toyota MR2 98 3sgte
MSPNP2 with 3.57 mainboard
Innovate WB O2 & soon to be external GM 3 bar MAP
FTDI USB interface on SD Android 5.1 head unit
TD05SL2-18g with external WG
HKS EBC running 17psi boost.
A2W IC with WI 50/50 meth/water
VcrMiata
Helpful MS/Extra'er
Posts: 108
Joined: Wed Apr 15, 2015 2:35 pm
Location: Victoria, BC

Re: Shadow Dash 1.6.02 & 03 Problems

Post by VcrMiata »

Do you have multiple google accounts? I've been caught logging into the wrong account and losing my registration on a reinstall.

Tony
benckj
Master MS/Extra'er
Posts: 464
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadow Dash 1.6.02 & 03 Problems

Post by benckj »

I only have the one account that is only used for MS stuff. Going to try again tomorrow as I was able to download new version but stuck in demo mode.
Toyota MR2 98 3sgte
MSPNP2 with 3.57 mainboard
Innovate WB O2 & soon to be external GM 3 bar MAP
FTDI USB interface on SD Android 5.1 head unit
TD05SL2-18g with external WG
HKS EBC running 17psi boost.
A2W IC with WI 50/50 meth/water
benckj
Master MS/Extra'er
Posts: 464
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadow Dash 1.6.02 & 03 Problems

Post by benckj »

Managed to download the latest version 1.6.04 and successfully load a registered copy. Took numerous attempts to connect with controller but finially managed. When I went to check project properties the SD locked up and engine died. Restarted and all was well until I changed some parameters under preferences and engine died again. Not sure what’s going on here as MS, cables and HU are all the same as been running over last year. Only addition is a USB tyre pressure monitoring system that I recently installed but not using yet.

PM sent to developer and tried to forward automatic bug report but it failed.
Toyota MR2 98 3sgte
MSPNP2 with 3.57 mainboard
Innovate WB O2 & soon to be external GM 3 bar MAP
FTDI USB interface on SD Android 5.1 head unit
TD05SL2-18g with external WG
HKS EBC running 17psi boost.
A2W IC with WI 50/50 meth/water
benckj
Master MS/Extra'er
Posts: 464
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadow Dash 1.6.02 & 03 Problems

Post by benckj »

Have tested new version a couple of times and it looks like I'm making a connection and data exchanged as normal with MS.
Toyota MR2 98 3sgte
MSPNP2 with 3.57 mainboard
Innovate WB O2 & soon to be external GM 3 bar MAP
FTDI USB interface on SD Android 5.1 head unit
TD05SL2-18g with external WG
HKS EBC running 17psi boost.
A2W IC with WI 50/50 meth/water
benckj
Master MS/Extra'er
Posts: 464
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadow Dash 1.6.02 & 03 Problems

Post by benckj »

I don't know if its just me but I always seem to be having problems with this software since updating. Things that occurred which always worked before;
> Lost speed (kph) and speed related info so no data displayed.
> Multiple comms issues with HU dropping off line to controller.
> Likes to divert to Demo mode when I most need unit to work (away from home Wifi).
> Occasionally asks me to update and then won't accept password.

Running short USB cable from HU and dedicated 232 link to controller. Using the EFI Proflic converter with no issues on PC and Tunerstudio. Have tried to run another USB device (TPMS) unit in combination with SD with all sorts of issues that I believe are Android related. HU I have has dedicated 3 USB ports so believe this should be possible. Very frustrating.
Toyota MR2 98 3sgte
MSPNP2 with 3.57 mainboard
Innovate WB O2 & soon to be external GM 3 bar MAP
FTDI USB interface on SD Android 5.1 head unit
TD05SL2-18g with external WG
HKS EBC running 17psi boost.
A2W IC with WI 50/50 meth/water
sschutte
Helpful MS/Extra'er
Posts: 83
Joined: Mon Jun 27, 2016 7:51 am

Re: Shadow Dash 1.6.02 & 03 Problems

Post by sschutte »

Lots of related fixes went into 1.6.04 and 1.6.05. If you are still running an older version please update to the latest and retest. If you are on 1.6.05 please create a new post (ex: SD 1.6.05 Problems) and provide additional information so we can look into it and have it addressed in the next release.

What ECU/Hardware are you connecting to?

What Firmware are you running on the ECU?

What is the Brand/Model of the RS232 adapter that you are using?

What is the Android version on the Head Unit?

1) Lost speed (kph) and speed related info so no data displayed.
* Please share Project (File > Advanced > Share Project > email to support@efianalytics.com)
* Specify what dashboard/gauge is not displaying correctly

2) Multiple comms issues with HU dropping off line to controller.
- The comms code has not changed in many releases so a App Debug log during a drop off event should shine some light on the issue (File > Advanced > Share App Debug > email to support@efianalytics.com)
- Our testing has shown that FTDI based USB/RS232 converters seem to work better than others on Android devices. I would try one of these if you are using something else right now.

3) Likes to divert to Demo mode when I most need unit to work (away from home Wifi).
- All known issues with reverting to Demo mode have been addressed in latest releases. If you are still seeing this with 1.6.05 please share app debug(File > Advanced > Share App Debug > email to support@efianalytics.com)

4) Occasionally asks me to update and then won't accept password.
- Auto Updates do not require passwords, Do you mean registration key or ShadowTuner.com password?

-Support
benckj
Master MS/Extra'er
Posts: 464
Joined: Mon Dec 19, 2011 3:21 pm

Re: Shadow Dash 1.6.02 & 03 Problems

Post by benckj »

Thank you for the support info.
I am running 1.6.03 so will attempt to upgrade and test again. All the other details requested are listed in my signature. Hope your suggestions work well as I become dependent on the SD operation. I'll try and capture debugging info should it not.

jim
Toyota MR2 98 3sgte
MSPNP2 with 3.57 mainboard
Innovate WB O2 & soon to be external GM 3 bar MAP
FTDI USB interface on SD Android 5.1 head unit
TD05SL2-18g with external WG
HKS EBC running 17psi boost.
A2W IC with WI 50/50 meth/water
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