Shadow Logger can't sign in on Galaxy Nexus

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Shadow Logger can't sign in on Galaxy Nexus

Postby 85Bertone » Fri Jun 15, 2012 10:46 am

I'm running Shadow Logger 1.14 on a Galaxy Nexus (Andriod 4.0.4) and cannot sign in to upload files. When I try it says "Unable to authenticate error code 0 message null". This also would happen when I was running V.1.12. logging in on my EVO 4G works fine. Logging into the web site also works fine. Another issue I'm having only on the new phone is the "start reads" and "start logging" buttons go away and don't come back when tapping the screen. Any suggestions on how to make sign in work?

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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby ranster » Sun Jun 17, 2012 2:29 pm

I can confirm the same behavior on my Galaxy nexus.

Went back to 1.11 for now.
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby LT401Vette » Mon Jun 18, 2012 2:40 am

There does seem to be an issue here, My 4.0.3 Android is doing the same thing. My 2.3 is working fine.

I will look into it.
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby 318aye » Sun Jun 24, 2012 10:41 pm

Same issue, brand new nexus with 4.0.4. worked great on my old droid x. any update here?
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby LT401Vette » Mon Jun 25, 2012 6:16 am

Yeah, I found the problem, it is a simple enough to fix. It is a change in Android, so will happen on all 4.0.
I was on Business travel last week so couldn't fix it, now I need to get a TS issue out of the way, but should have a fix for this in the next day or 2.
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http://www.efiAnalytics.com/MegaLogViewer/
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby 318aye » Tue Jun 26, 2012 6:20 am

Thanks! Super helpful as always.
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby LT401Vette » Tue Jun 26, 2012 8:07 am

Ok, 1.15 should resolve this:
http://tunerstudio.com/index.php/downloads
Phil Tobin
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http://www.efiAnalytics.com/MegaLogViewer/
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby ranster » Tue Jun 26, 2012 9:20 am

Same behavior with 1.15 on my Galaxy nexus running stock 4.0.4 android rom.
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby LT401Vette » Tue Jun 26, 2012 12:11 pm

Yes there does seem to be a problem logging on from the File Manager.

You should be able to log on from the main screen. I'll have a fix for the file manager shortly.
Phil Tobin
EFI Analytics, helping to simplify EFI
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Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby 318aye » Tue Jun 26, 2012 6:00 pm

Got 1.16 off the site today. Works great. Thanks Phil.
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby 85Bertone » Tue Jun 26, 2012 9:24 pm

Just downloaded 1.16. Seems to be working fine. Thanks for the quick fix.
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby ranster » Thu Jun 28, 2012 11:19 am

Well, maybe something is wrong with my phone but i get the same error in 1.16 while trying to u/l a log.

Let me know if you need some info/details from my phone!

Thanks :)
Ran
Last edited by ranster on Thu Jun 28, 2012 11:37 am, edited 1 time in total.
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby LT401Vette » Thu Jun 28, 2012 11:32 am

Yeah, looking at it, your error message does not match the problem in the FileManager. It looks like the Internet Access is failing on yours.
Is there any reason you know of that the app might not be able to reach the internet?
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby ranster » Thu Jun 28, 2012 12:49 pm

LT401Vette wrote:Yeah, looking at it, your error message does not match the problem in the FileManager. It looks like the Internet Access is failing on yours.
Is there any reason you know of that the app might not be able to reach the internet?


It does reach the net as i get a successful log in message when i fire up the app.
Same phone with 1.11 works perfectly.

Does anyone else have Gnex and share the same behavior?
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby LT401Vette » Thu Jun 28, 2012 1:01 pm

It does reach the net as i get a successful log in message when i fire up the app.

Interesting...
That would be the same call, just from a different place. I may need to put some more debug info in.
While it seems to be working for several of us, I'll assume if it doesn't for you, it doesn't for someone else :(

Is it only from the FileManager, or does it not work from the main screen if you click the Menu and Sign On?
Phil Tobin
EFI Analytics, helping to simplify EFI
Next Generation tuning software.
Supporting all MegaSquirt versions and firmwares.
http://www.TunerStudio.com
http://www.efiAnalytics.com/MegaLogViewer/
Support the firmware running your engine:
http://www.msextra.com/doc/donations.html
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Re: Shadow Logger can't sign in on Galaxy Nexus

Postby ranster » Thu Jun 28, 2012 8:17 pm

LT401Vette wrote:
It does reach the net as i get a successful log in message when i fire up the app.

Interesting...
That would be the same call, just from a different place. I may need to put some more debug info in.
While it seems to be working for several of us, I'll assume if it doesn't for you, it doesn't for someone else :(

Is it only from the FileManager, or does it not work from the main screen if you click the Menu and Sign On?


File manager only.

Thanks!
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